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[ SUPPORT ]

Support center

We answer every email — usually within 24h on weekdays.
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Email

Email is preferred so we can track and attach logs.

support@sanva.tk
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In-app feedback

App → Profile → Help & Feedback. You can attach redacted logs.

[ FAQ ]

Frequently asked

01 How does the AI quota work?

The free tier includes a limited daily AI generation quota and material distribution count, resetting each day; Pro unlocks unlimited generation and distribution. Exact allowances follow what's shown in-app and on the App Store subscription page.

02 Why isn't there a one-tap auto set-wallpaper?

iOS does not allow an app to set the system wallpaper directly. Static wallpapers are written to Photos (requires add-to-library permission); we then give honest step-by-step guidance to set them manually in Photos / Settings — never a fake one-tap claim.

03 Does the Dynamic Island / Live Activity stay forever?

Live Activities are bound by system time limits (~8h on the island, ~12h on the lock screen). Near the limit the UI honestly tells you the system will dismiss it and offers a Restart entry. Enable it in Settings > Live Activities.

04 Who owns AI-generated content, and is it safe?

AI-generated materials stay strictly private to their creator. Any material can be reported; violating content is hidden instantly, repeat-offending sources are rate-limited, and we commit to action within 24h (Apple 1.2 UGC compliance). See the Terms of Use.

05 How do I cancel my subscription?

iOS: Settings → Apple ID → Subscriptions. Cancellation takes effect at the end of the current billing period; Pro quota stays usable until then.

06 How do I delete my account?

Profile → Account → Delete account. The server cascade-erases your data and revokes the Sign in with Apple authorization (5.1.1(v) compliant).

[ FALLBACK ]

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